TESTIMONIALS

What clients are saying...


"Denise has helped us buy and sell numerous properties. She’s amazing! I recommend her all the time. She’s professional, a perfectionist and extremely funny. She started out as our Realtor, now she’s a good friend.”
Tamara Taggart- CTV Weathercaster & Dave Genn, 54-40


“From the first contact with Denise to the possession date it was very evident she was working to build a relationship and not just sell a house. She quickly established our needs and wants in a property and presented us with a quality list of properties to view.
Through the process, we gained confidence in her knowledge and confidently sought her advice and suggestions. She reminded us on so many occasions , “I am not going to sell you a house if it is not right for you”. We in the end found a wonderful home and a relationship with Denise that will last a lifetime. Working with Denise was an incredible experience.
Michal Graydon- President & CEO, BC Lottery Corporation


“We’ve bought and sold three houses with Denise and referred many friends to her. She is singularly focused on our best interest. She always gets the best price and conditions for her clients. We feel sorry for any Realtor negotiating with her… she’s just that good!”
Mike Jagger-President, Provident Security

"I refer all my friends, acquaintances and colleagues to Denise Lum whenever they are considering buying or selling a home. Denise has helped me buy two very unique properties and in both cases she delivered exactly what I was looking for.
The first house she found for me was during the hot market in Vancouver. Denise ensured I did not waste time looking at houses that weren't "the one" and moved very quickly when the right house came on the market. She helped me beat out the competition on what was really a one of kind house in Vancouver at that time.
The second home is a hard to find loft in Gastown. Not only was Denise successful in finding me this perfect home . . . she did it while I was across the country on business. I trust Denise so completely that I had her make the offer and close the deal while I was in Toronto, having not seen the loft. I moved in two weeks later and absolutely love my home!
Thank you D!"
Tammy Danforth –United Way, Resource Development Specialist


“I have had the pleasure of working with Denise on a number of buy and sell transactions. She is in tune with the local Westside market and the individual needs of each client. I highly recommend her as an experienced Realtor.”
Dr. Janet Thom- Dentist

“We have worked with Denise for nearly ten years and have bought and sold three properties in that time. She has always gone the extra step for us, ensuring all the minor details have been attended to and always being available to answer our numerous questions. We have great respect for Denise’s experience on either end of the real estate transaction. Any advice Denise has given us has undoubtedly been wise. We are sure we would not be where we are now without Denise being on our team! Thank-you, Denise!”
Dr. Gavin Forsyth- Dentist & Dr. Sara Johnston


“Denise was very strong in negotiations for both the purchase and sale of our home in Kitsilano. Both were multiple offer situations and her knowledge of the other Realtors and the market were pivotal in getting us the house and the best price. I was truly impressed by her negotiating skills and firm approach. Denise was efficient, reliable and honest in every instance making both deals stress free for us. I will absolutely use her again for my real estate needs.”
Theresa Sinclair- President, Life Simplified


“Denise makes my day. Yes, she really does. No rock unturned, no door unopened, no detail forgotten… ever and I mean ever. She is aggressive… oh yes… .but that is what you want in the person who is finding or selling your home. Speed, attention to detail and understanding of your needs and the best price. I can’t imagine what I would do without a Realtor and friend like Denise.”
Louisa Flinn-Vice President, Marketing and Community Investment. Island Savings

“In one word: OUTSTANDING! Denise’s expertise and knowledge helped me secure the best deal on the purchase of my new home as well as the sale of my previous home. Her paperwork was top notch and she protected my interests from onset to completion.”
Michael Wood-President, auto/one


“Loved working with you , Denise! You found exactly what we needed and in the best location! Thanks for being so sharp-you are the perfect negotiator! Great to have you on our side!”
Monty Walden- Vice President Sales and Marketing, Antique Impressions

“Denise is a spectacular full service real estate agent who works hard before, during and long after she has worked with her clients to buy or sell a home. We have bought two houses with Denise and she negotiated significant price concessions on both of them. When we sold our first house, it sold on the first day, over asking and no subjects. She is incredibly attentive… responding to calls or emails within minutes. In addition, to her extraordinary skills as a Realtor, she is an amazing resource for every kind of sub trade imaginable (painter, builder, handyman, plumber, electrician, etc). Having worked with her for years, we can testify to her deep well of wisdom for everything from how to stage a home properly to what renovations will add most value. In the past, I have worked with other agents in Vancouver and I recommend Denise strongly and unequivocally. “
Kevin McElroy- VP of Sales, Nuheat


“I have purchased several homes with Denise and she has always done an excellent job. She is always available and takes time to answer all of my questions and will protect your best interests at all costs, supporting you even after the sale. She won’t let you buy something unless it is right for you. I trust her so much that I have referred her to several of my friends and family.”
Sheila Moynihan- Consultant, Western Management

“I just wanted to thank you for all your help with our purchase. We appreciated your excellent customer service and willingness to go above and beyond. It was very comforting to know that when I contacted you with any questions or requests that you would get back to me right away. Even after the sale was practically a done deal, you still kept in touch and provided us contacts when we needed some help. I also appreciated that you recognized the challenges we faced when looking at houses with young children and would make the effort to make it easier for us. I would be happy to recommend you to anybody looking for a hardworking and dedicated real estate agent.”
Greg Lord- P. Eng. MCW Consultants Ltd & Shauna Lord, Accountant


"Denise helped us buy a townhouse earlier this year in a rapidly 'heating' market. She was very knowledgeable about the West Side market, honest, organized and efficient, responsive, and highly professional in every way. Her negotiating skills and understanding of the dynamics of the situation were impressive and no doubt are the reason that we were successful in having our offer accepted. We are grateful to have had her on our side and would strongly recommend her as a realtor."
Do-Ellen S. Hansen -Borden Ladner Gervais LLP

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